APNAA Privacy Policy

APNAA is a private space where Creators and their closest Fans connect. This policy explains what personal information we collect when you use the APNAA mobile apps (Android and iOS) and the APNAA web app, how we use it, who we share it with, and the choices you have. APNAA is for people aged 18 and over. Some features described here are being introduced over time; this policy applies to the features available in the version you use.

Information you give us

• Account details: your email address and/or phone number, display name, username, profile picture and your choice of Fan or Creator mode. We verify your email or phone with a one-time code.
• Content you create or share: posts ("Moments"), photos, videos, audio, captions, comments, and messages, including messages with AI features.
• Voice and likeness (only if you choose to use these features): voice recordings you submit to create a voice, and your recorded consent. We ask for separate, explicit consent before we collect these.
• Support: messages you send to our support team.

Information about your purchases

• Purchases of credits and creator subscriptions are made through Apple's App Store or Google Play, who process your payment. We receive confirmation of what you bought and its status, not your card or bank details.
• Creators: to pay you, our payout providers collect the payout details they need.

Information collected automatically

• Technical and diagnostic information: crash reports and error logs, app version, device model, operating system, and performance data. This helps us keep the app working.
• Usage information: actions in the app such as views, likes and content interactions.

What we do not collect: we do not collect your precise location, contacts, health information, or an advertising ID, and we do not show third-party ads.

• To provide APNAA: create and secure your account, show content, deliver messages, run live sessions, and process purchases.
• To keep APNAA safe: verify codes, detect fraud and abuse, review reported or flagged content, and enforce our rules.
• To improve and fix APNAA: diagnose crashes and measure performance.
• For voice and likeness features: only to provide the features you turned on.
• To communicate with you: service messages and important notices. Marketing messages only if you agree.
• To meet legal obligations: taxes, accounting and lawful requests.

If you are in the European Economic Area or the UK, our legal bases are: performing our contract with you; our legitimate interests in security and in running and improving the service; compliance with legal obligations; and your consent for voice, likeness and marketing, which you can withdraw at any time.

Some features use artificial intelligence, for example AI chat and AI voice. AI-generated content is labelled where we can. We do not use your content, messages or recordings to train artificial intelligence models. Our service providers process your information only to provide the features to you, on our instructions. You can choose not to use AI features.

We use your voice recordings or likeness only if you separately and explicitly consent. You can withdraw consent at any time in the app or by emailing us. When you withdraw consent or delete your account, we delete these recordings and any voice created from them within 14 days. We do not use voice data to identify you outside APNAA.

We do not sell your personal information and do not share it for advertising.

• Service providers that process information on our behalf and under our instructions: hosting and database, media storage and delivery, email and SMS delivery, live-session and voice processing, crash reporting, and payment and payout providers.
• Other users: content you post and messages you send are visible to the people you choose to share them with; a Creator's public content is visible to Fans.
• Apple and Google, when you buy through their stores.
• Legal and safety: where the law requires, to protect people's safety or rights, or in a merger, acquisition or sale of the business, with notice to you.

Our service providers may process information in the United States, the European Union and India. When information moves between countries, we use appropriate safeguards, such as standard contractual clauses.

• Account and content: until you delete them or your account; deleted within 14 days of your request.
• Crash and diagnostic logs: 30 days.
• Financial and tax records: as long as the law requires.
• Voice and likeness data: until you withdraw consent or delete your account, then deleted within 14 days.

• Delete your account: in the app under Settings where available, or email tech@apnaa.app.
• Access, correct and export: ask us at tech@apnaa.app.
• Withdraw consent for voice, likeness and marketing at any time.
• European Economic Area and UK: you can also object, restrict processing, request portability, and complain to your supervisory authority.
• India: under the Digital Personal Data Protection Act you can access, correct and erase your data, nominate another person, and seek grievance redressal from us at tech@apnaa.app.
• California and other US states: you can know, delete and correct your information. We do not sell or share it for advertising.

We respond within 14 days where possible and always within the time the law allows.

APNAA is for people aged 18 and over. We do not knowingly collect information from anyone younger. If you believe a younger person has given us information, contact tech@apnaa.app and we will delete it.

We protect information with encryption in transit and access controls, and we store sign-in tokens in your device's secure storage. No system is perfectly secure. To report a security issue, email tech@apnaa.app.

If we make a material change, we will tell you in the app or by email before it takes effect, and update the date above.

ContentMind LLC · tech@apnaa.app